Six Sigma Approach to Healthcare Quality and Produ..., 15 December 2005

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Metadata

Title
Six Sigma Approach to Healthcare Quality and Productivity Management
Date
20051215
Material Type
Journal Article
Creator/Author
Bandyopadhyay, Jayanta K., College of Business Administration
Additional Contributors
Coppens, Karen, Central Michigan University
Publisher
International Journal of Quality & Productivity Management
Copyright
Copyright 2005 by International Journal of Quality & Productivity Management. In accordance with Title 17 of the United States Code, Copyright Law of the United States of America, this material is copyrighted, and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Subject
Quality and productivity management in healthcare; Six sigma (Quality control standard); Health services administration; Hospitals -- Administration; Medical care -- Quality control; Medical care -- Evaluation;
Description
For decades the U.S. healthcare industry has been operating on its own way ignoring emerging factors such as competitition, patient safety, skyrocketing healthcare cost, liability, malpractice insurance cost, and use of DRG for Medicare and insurance payment. However, as these factors became more prevalent, and competition within the industry intensified, many U.S. hospitals have been becoming increasingly aware of the critical needs of controlling the operating costs and meet and even exceeds the expectations of patient care quality. This paper presents a model of Six Sigma approach to health care quality management for hospitals in the U.S. and abroad.
Source
Bandyopadhyay and Coppens, International Journal of Quality & Productivity Management, 5:1 (2005): V1-V12
Language
English
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