CMU Online Digital Object Repository
Central Michigan University Scholarly & Creative Works > CMU Faculty/Staff Research > 20051215, Journal Article

Six Sigma Approach to Healthcare Quality and Produ..., 15 December 2005

Download whole document (PDF) (262.85 KB)
Title Six Sigma Approach to Healthcare Quality and Productivity Management
Date 20051215
Material Type Journal Article
Creator/Author Bandyopadhyay, Jayanta K., College of Business Administration
Additional Contributors Coppens, Karen, Central Michigan University
Publisher International Journal of Quality & Productivity Management
Copyright Copyright 2005 by International Journal of Quality & Productivity Management. In accordance with Title 17 of the United States Code, Copyright Law of the United States of America, this material is copyrighted, and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Subject Quality and productivity management in healthcare; Six sigma (Quality control standard); Health services administration; Hospitals -- Administration; Medical care -- Quality control; Medical care -- Evaluation;
Description For decades the U.S. healthcare industry has been operating on its own way ignoring emerging factors such as competitition, patient safety, skyrocketing healthcare cost, liability, malpractice insurance cost, and use of DRG for Medicare and insurance payment. However, as these factors became more prevalent, and competition within the industry intensified, many U.S. hospitals have been becoming increasingly aware of the critical needs of controlling the operating costs and meet and even exceeds the expectations of patient care quality. This paper presents a model of Six Sigma approach to health care quality management for hospitals in the U.S. and abroad.
Source Bandyopadhyay and Coppens, International Journal of Quality & Productivity Management, 5:1 (2005): V1-V12
Language English
Show/hide left pane
Document Previous document Browse all documents of this publication Next document    Zoom in Zoom out Maximize
© 2008-2018 DL Consulting. All rights reserved. Powered by Veridian
Alert Close
Help Close
Edit Close
Add to private list Close
Move to another list Close