Total Quality Management in an Automotive Supply Chain in the United States
Bandyopadhyay, Jayanta K., College of Business Administration
Sprague, David A., College of Business Administration
First published in International Journal of Management, 9:3 (March 2003).
Copyright 2003 by Jayanta K. Bandyopadhyay. This material is copyrighted and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Automobile industry and trade -- Management; Total quality management; Business logistics;
This paper attempts to describe how a TQM approach can be implemented for achieving supply chain quality management in manufacturing industry and uses the automotive industry in the United States as an example.