Quality: A Key to Improve Productivity for Service..., 1992

Download whole document (PDF) (39.42 KB)

Contents

Metadata

Title
Quality: A Key to Improve Productivity for Service Industry
Date
1992
Material Type
Journal Article
Creator/Author
Bandyopadhyay, Jayanta K., College of Business Administration
Publisher
First published in International Journal of Management, 17:1 (1993).
Copyright
Copyright 1992 by Jayanta K. Bandyopadhyay. This material is copyrighted and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Subject
Service industries -- Management; Service industries -- Labor productivity; Service industries -- Quality control;
Description
With increased growth in service industries in the United States in the last decade, service productivity, has been the target of criticism. This research project will attempt to analyze the ways and means of improving quality and productivity at nations offices.
Language
English
Select a page in the document viewer.

Text

Text

Comments

Tags