Reducing Call Center Intake Utilizing Health Insur..., 2015

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Metadata

Title
Reducing Call Center Intake Utilizing Health Insurance Company Web-Based Provider Tools.
Date
2015
Material Type
Dissertation; Graduate Research
Creator/Author
Glisan, Kelly.
Copyright
Copyright 2015 by Kelly Glisan. This material is copyrighted and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Subject
Health insurance -- Computer network resources; Web-based user interfaces; Human-computer interaction; Call centers;
Description
Dissertation (D.H.A.)--Central Michigan University, 2015. ix, 122 leaves : ill. Includes bibliographic references (leaves 116-122).
Language
English
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