Current Quality Assurance Practices in Global Supply Chain of U.S. Automakers
Bandyopadhyay, Jayanta K., College of Business Administration
Mishra, Gopal, Central Michigan University
International Journal of Quality & Productivity Management
Copyright 2004 by International Journal of Quality & Productivity Management. In accordance with Title 17 of the United States Code, Copyright Law of the United States of America, this material is copyrighted, and any further reproduction or distribution is prohibited without the permission of the copyright owner.
QS-9000; ISO-9000; American automakers quality assurance practices; Quality assurance; Business logistics; Automobile industry and trade -- Management; Automobile supply industry;
Quality assurance practices in supply chain of American automakers have evolved from decades of quality inspection and quality control to statistical process control and quality auditing. Emergence of quality audit had been accompanied by the creation of numerous customer specific quality standards. Further with globalization of the supply chain, quality assurance practices in global supply chains have been taking a new direction from that of inspection and quality control to QS-9000/ISO-9000 registrations, quality auditing and statistical process control. This research, present the results of a questionnaire survey exploring the current quality assurance practices of the suppliers of automotive suppliers, and automotive sub-assemblers, in global supply chains of the American automakers for achieving competitiveness in world marketplace in this new millennium.
Bandyopadhyay and Mishra, International Journal of Quality & Productivity Management, 2004.