Developing a Model for Quality Management Program in an American University in This New Millennium
Bandyopadhyay, Jayanta K., College of Business Administration
Amilinine, Lata, College of Business Administration
International Journal of Quality & Productivity Management
Copyright 2004 by International Journal of Quality & Productivity Management. In accordance with Title 17 of the United States Code, Copyright Law of the United States of America, this material is copyrighted, and any further reproduction or distribution is prohibited without the permission of the copyright owner.
Management -- Study and teaching (Higher); Total quality management; Production management; Service industries -- Management;
With significant growth in quality chain activities in manufacturing and other industries in the United States, there has been a tremendous opportunity for preparing our university students into a Quality Management (QM) career path in this new millennium. This paper presents a model for developing a syllabus for a Quality Management (QM) course, and for developing a major program in Quality Management (QM) to prepare students for meeting the needs and challenges of Quality Management career path in manufacturing and service industries in the United States in this new millennium.
Bandyopadhyay and Amilinine, International Journal of Quality & Productivity Management, 2004.